A RSS news feed containing the latest EKM Global articles https://www.ekmglobal.com/ en-gb https://www.ekmglobal.com/blog/turning-managed-print-into-a-more-sustainable-business-practice Sustainability continues to ascend the list of priorities for many businesses, which means using fewer resources is important – and a tailored managed print strategy can help to achieve this. https://www.ekmglobal.com/blog/turning-managed-print-into-a-more-sustainable-business-practice Tue, 20 Oct 2026 11:56:00 +0000 EKM Global https://www.ekmglobal.com/blog/are-we-drowning-in-it-acronyms- Are We Drowning in IT Acronyms? By Louise Angove, Account Manager at EKM Global Louise. From API to AI, SaaS to MPS — technology has developed a language of its own. If you work in IT, you probably speak acronym without even thinking about it. You might discuss an API, check your CRM, update an ERP, and finish the day talking about SaaS, RMM, DCA and MPS. For those of us in technology, acronyms are useful shorthand. And nowhere is that more obvious than in managed print. Welcome to MPS Let's start with one of the most important acronyms in our industry: MPS — Managed Print Services. At its heart, MPS is about taking the complexity out of managing an organisation's print environment — devices, usage, supplies, service and costs. But behind that simple acronym is a lot of work. Devices need monitoring. For an MPS reseller or service provider managing hundreds or thousands of devices across multiple customers, those tasks can quickly become a significant administrative burden. That's where the right software can make a difference. And then there's EKM We're not exactly innocent when it comes to acronyms. EKM stands for Electronic Knowledge Management. But the important thing isn't what the letters stand for. EKM Insight is software designed to simplify and automate the operational side of MPS, helping resellers and service providers with processes such as device monitoring, meter collection, supplies management and service alerts. The objective is simple: Less administration. The reseller opportunity Complexity isn't just frustrating — it costs money. Every spreadsheet that needs updating, meter that needs chasing or service issue that needs manually managing takes time away from your team. And when you're trying to grow an MPS business, you don't want growth to mean proportionally more administration. You want software that allows you to manage more customers without multiplying your workload. Instead of asking: "How much more administration will another customer create? you can start asking: "How many more customers can our business manage? That's a much more interesting question. Less acronym. Perhaps we can't stop the IT industry creating new acronyms. But we can make sure the technology behind them actually makes life easier. Your customers don't really care what MPS stands for. And as an MPS reseller or service provider, you need software that helps you deliver that service efficiently and profitably. That's where EKM Insight comes in. If you're a reseller looking to grow your MPS offering while reducing the administration involved in managing it, EKM Global can help. Because the best technology shouldn't make you learn another language. It should make your business easier to run. Ready to make MPS simpler? Talk to EKM Global about how EKM Insight could help you grow your managed print business — without growing the workload that comes with it. https://www.ekmglobal.com/blog/are-we-drowning-in-it-acronyms- Tue, 13 Oct 2026 10:00:00 +0000 EKM Global https://www.ekmglobal.com/blog/cybersecurity-awareness-month-building-trust-in-a-connected-print-environment-ekm-global Managed Print Service Software – Spotlight on EKM Global By Louise Angove, Account Manager at EKM Global Louise. Cybersecurity Awareness Month: Building Trust in a Connected Print Environment & EKM Global As organisations become increasingly reliant on connected devices, cloud platforms, and automated workflows, cybersecurity has never been more important. At EKM Global, cybersecurity is not simply a compliance requirement. Why Cybersecurity Matters More Than Ever Modern print infrastructure is no longer isolated from the rest of the IT environment. Cybercriminals increasingly target connected devices and supply chains, making it essential for businesses to understand not only their own security controls, but also those of their technology partners. Security by Design at EKM Global Our flagship platform, EKM Insight, was designed to do far more than monitor devices. Security considerations are embedded throughout our development and operational processes. We have achieved and maintained the following certifications: ISO 27001 &  ISO 27017 SOC2 Type II MPSA Managed Print Certified NIST CSF 2. UK Cyber essentials + We are compliant with HIPAA & GDPR, NIS2 Introducing the EKM Global Trust Centre One of the most significant developments in our ongoing commitment to transparency is the launch of the EKM Global Trust Centre. The Trust Centre provides customers, partners, and prospects with a dedicated location to access information about our security practices, governance framework, compliance commitments, and operational controls. Through the Trust Centre, we aim to: Demonstrate our commitment to security and compliance Increase transparency across our operations Simplify vendor due diligence processes Provide real time information on our security posture Build confidence with customers and partners worldwide In an environment where trust is increasingly becoming a competitive differentiator, providing clear visibility into security practices is essential Looking Ahead Cybersecurity Awareness Month serves as an important reminder that security is an ongoing journey, not a one-time project. At EKM Global, we remain committed to helping our customers achieve both operational excellence and security confidence through innovative managed print services software and a transparent approach to cybersecurity. To learn more about our security and compliance commitments, visit the EKM Global Trust Centre and discover how we are helping organisations build safer, smarter, and more resilient print environments. Trust Centre: https://trustcentre. Website: https://www. Cybersecurity is a journey, and choosing partners you can trust is an important part of that journey. https://www.ekmglobal.com/blog/cybersecurity-awareness-month-building-trust-in-a-connected-print-environment-ekm-global Thu, 01 Oct 2026 11:00:00 +0000 EKM Global https://www.ekmglobal.com/blog/managed-print-has-changed-has-your-software-kept-up- Customer expectations for what they get from their managed print services have evolved in recent years, and providers need to ensure that their software has moved with the times to ensure that the customer maintains a premium experience. https://www.ekmglobal.com/blog/managed-print-has-changed-has-your-software-kept-up- Tue, 11 Aug 2026 10:00:00 +0000 EKM Global https://www.ekmglobal.com/blog/the-power-behind-mps-growth Managed print services providers are under more pressure than ever to give customers consistent levels of service wherever they may be – and this means a strong network of distribution and service partners is crucial to success. https://www.ekmglobal.com/blog/the-power-behind-mps-growth Fri, 24 Jul 2026 15:19:00 +0000 EKM Global https://www.ekmglobal.com/blog/your-print-environment-shouldnt-be-your-biggest-risk Printers are more than devices. https://www.ekmglobal.com/blog/your-print-environment-shouldnt-be-your-biggest-risk Tue, 07 Jul 2026 14:58:00 +0000 EKM Global https://www.ekmglobal.com/blog/ekm-global-trust-centre With print environments requiring the same security as IT systems, software vendors need to provide information about their security posture – and this is something dedicated trust centres such as EKM Global’s can help with. https://www.ekmglobal.com/blog/ekm-global-trust-centre Mon, 15 Jun 2026 12:09:00 +0000 EKM Global https://www.ekmglobal.com/blog/the-new-gold-standard-why-we-aligned-our-mps-platform-with-nist-csf-2-0 The print environment is now a critical part of the threat landscape and must be secured effectively – which is why EKM Global has achieved alignment with the NIST Cybersecurity Framework (CSF) 2. https://www.ekmglobal.com/blog/the-new-gold-standard-why-we-aligned-our-mps-platform-with-nist-csf-2-0 Mon, 11 May 2026 09:26:00 +0000 EKM Global https://www.ekmglobal.com/blog/mpsa-leadership-circle-winner-march-2026 Congratulations to EKM Global Limited, a recipient of the MPSA Leadership Circle Award. https://www.ekmglobal.com/blog/mpsa-leadership-circle-winner-march-2026 Thu, 16 Apr 2026 15:51:00 +0000 EKM Global https://www.ekmglobal.com/blog/as-cyber-threats-evolve-so-do-we Further strengthening our growing portfolio of security and compliance capabilities, we are proud to announce our recent achievement aligned with the National Institute of Standards and Technology Cybersecurity Framework (NIST CSF) 2. https://www.ekmglobal.com/blog/as-cyber-threats-evolve-so-do-we Mon, 02 Mar 2026 10:42:00 +0000 EKM Global https://www.ekmglobal.com/blog/as-safe-as-possible EKM Global Ltd has recently added to is roster of security credentials, recognising that data security is more important than ever and customers want assurances that systems are built to the highest standards. https://www.ekmglobal.com/blog/as-safe-as-possible Mon, 02 Feb 2026 13:56:00 +0000 EKM Global https://www.ekmglobal.com/blog/growth-and-innovation As 2025 draws to a close, EKM Global Ltd reflect on a year defined by innovation, global collaboration and continued commitment to excellence in print management solutions. https://www.ekmglobal.com/blog/growth-and-innovation Mon, 26 Jan 2026 09:40:00 +0000 EKM Global https://www.ekmglobal.com/blog/ekm-global-2025-highlights As we reflect on 2025, we’re proud to look back on a year of growth, innovation, and impact at EKM Global. https://www.ekmglobal.com/blog/ekm-global-2025-highlights Thu, 15 Jan 2026 13:01:00 +0000 EKM Global https://www.ekmglobal.com/blog/60-seconds-with- Maria Filby, Marketing Executive, EKM Global https://www.ekmglobal.com/blog/60-seconds-with- Thu, 15 Jan 2026 10:01:00 +0000 EKM Global https://www.ekmglobal.com/blog/device-management-solution-of-the-year-winner- The 2025 PrintIT Award winners were revealed at a glittering black tie do at the Royal Lancaster, London last night, Tuesday December 2. https://www.ekmglobal.com/blog/device-management-solution-of-the-year-winner- Tue, 16 Dec 2025 13:06:00 +0000 EKM Global https://www.ekmglobal.com/blog/self-healing-dca Incident management is a crucial part of managed print services, with the aim to keep downtime to a minimum and reduce manual interventions. https://www.ekmglobal.com/blog/self-healing-dca Mon, 03 Nov 2025 09:48:00 +0000 EKM Global https://www.ekmglobal.com/blog/aimee-joins-the-team While EKM Global Ltd has enjoyed success for many years, the management appreciate that they can never afford to rest on their laurels and must always keep pushing forwards to drive continued growth. https://www.ekmglobal.com/blog/aimee-joins-the-team Tue, 30 Sep 2025 13:45:00 +0000 EKM Global https://www.ekmglobal.com/blog/managed-print-services-association-announces-new-leadership-team The newly elected board of directors consists of ten members: all chosen during the elections, with a mix of legacy leadership and new leadership to the MPSA. Global Board of Directors:   Ian Silvester – General Manager, EKM Global Laura Blackmer – President, Dealer Sales, Konica Minolta Business Solutions USA Anthony Chen – Senior Vice President, USA West & Europe, In Time Tec Anthony DelGrosso – Regional Vice President and General Manager, Milner Inc. Kevin DeYoung – Special Projects, AD Solutions and General Manager, Qualpath. Mitchell Filby – Managing Director, First Rock Consulting Deborah Hawkins – Group Director Workplace, Keypoint Intelligence Russ Kromminga – Director of Technical Services, Century Business Technologies Robert Palmer – Research Vice President, IDC Dominic Pontrelli – President, Pontrelli Marketing https://www.ekmglobal.com/blog/managed-print-services-association-announces-new-leadership-team Wed, 25 Jun 2025 09:25:00 +0000 EKM Global https://www.ekmglobal.com/blog/epson-and-ekm-global-have-partnered-to-enable-a-one-stop-solution The data produced by devices, including printers, helps you understand and improve business processes so you can reduce costs and wasted staff time. https://www.ekmglobal.com/blog/epson-and-ekm-global-have-partnered-to-enable-a-one-stop-solution Wed, 07 May 2025 12:35:00 +0000 EKM Global https://www.ekmglobal.com/blog/managed-print-services-association EKM Global has recently joined the Managed Print Services Association and achieved a prestigious accreditation, which will bring benefits to the business. https://www.ekmglobal.com/blog/managed-print-services-association Tue, 01 Apr 2025 09:00:00 +0000 EKM Global