EKM Insight provides unrivalled automation for high volume consumables ordering. It does this predicatively and intelligently not just device by device, but by location, ensuring that deliveries are combined and arrive just in time and in the most economic and environmentally friendly way possible. No significant intervention is required
by users, procurement departments or IT support. This drastically reduces transaction costs, the cost of administration and consumables inventory and allows you to deploy your staff where they are most needed.
– Edward Ash Technical MPS Solutions Specialist at EBM

Your suggestions are paid attention to. Whereas some larger software companies, you can give them feedback, and you’re seemingly unimportant. The nice thing about EKM is that they understand the business challenges. They then take and interpret the challenges and translate that to the programmers that are involved.
- James Balisky, Director of Managed Print

I’ve had people asking about EKM and have highly recommended it just because the support is so excellent and every department in my company is continually finding more innovative ways to use the software.
- Jackie Lehman, Director of Software Solutions

You’re making investments in getting meters, shipping toner, and sending technicians onsite to fix machines. If you’re an HP dealer, you’re also looking at Smart Device Services and figuring out how to leverage that and realizing that maybe if you change your data collection agent, you can actually become better at all three areas and get SDS.
- Tom Senecal, CEO of Lasers Resource

Recent Customer Satisfaction Survey

EKM Global prides itself on offering the best support possible to all our customers. Our satisfaction results since January 2022 reflect this focus on supporting customers across the globe.