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Customer Success Stories

Case Studies and Success Stories from a few of our clients

 

6564d5a38a7b93f76df908b21f6fc493.jpg

Customer Success Stories

Case Studies and Success Stories from a few of our clients

 

 

15th Mar 2011

Reducing Service Desk Cost using Insight The Organisation Alleanza Assicurazioni is an Italian insurance company based in Milan. It was founded in Genoa in 1898, and is part of the Generale group. The company is particularly active in the life insurance sector. They have a managed print service provided by the BDF Group. The Challenges Alleanza have over 1,500 Agent locations throughout Italy serving local customers. Printing insurance documents is a critical part of the customer process. Insight II was installed to bring the printing estate under control with the largest customer problem related to consumables management, supplies inventory cost, loss of consumables and management of supply chain logistics. Initially the Insight II predictive consumable management and tracking system was applied which rapidly brought the inventory management and logistics under...

15th Mar 2011

Reducing Service Desk Cost using Insight The Organisation Alleanza Assicurazioni is an Italian insurance company based in Milan. It was founded in Genoa in 1898, and is part of the Generale group. The company is particularly active in the life insurance sector. They have a managed print service provided by the BDF Group. The Challenges Alleanza have over 1,500 Agent locations throughout Italy serving local customers. Printing insurance documents is a critical part of the customer process. Insight II was installed to bring the printing estate under control with the largest customer problem related to consumables management, supplies inventory cost, loss of consumables and management of supply chain logistics. Initially the Insight II predictive consumable management and tracking system was applied which rapidly brought the inventory management and logistics under...