HP Smart Device Services (HP SDS) is a cloud-based solution that allows you to monitor and manage a fleet of HP devices remotely. HP SDS lets providers of Managed Print Services and Printer Fleet Management improve their service offerings and optimize work processes – saving time and money.
EKM Insight provides you and your customers with a modular MPS software infrastructure that is highly scalable, can easily integrate with IT service desks, and ERP systems for an incredibly efficient and optimised management solution.
Diagnose before dispatch
On Demand Training
Missing Printers (Collect bill and manage)
These new capabilities have been practically and context sensitively integrated into the established EKM Insight workflows enabling the relevant features to be easily accessible to users just when they are needed.
Productivity and quality of service is naturally enhanced whilst continually driving down the cost of service delivery